Welcome to Pyngdesk
Fewer messages Faster answers Happier customers
Pyngdesk is the shared WhatsApp workspace for your team – one inbox, smart automation, and bulk messaging, all connected to the official WhatsApp Business API
No credit card required · Connect WhatsApp in minutes · Built for teams
About Pyngdesk
We help businesses turn WhatsApp into a professional customer channel.
Customers already live on WhatsApp. Pyngdesk gives your team one place to reply, automate, and scale — without juggling personal phones or losing conversations.
Connect your WhatsApp Business account, invite your team, and manage chats, contacts, templates, and campaigns from a single dashboard. Whether you run support, sales, or operations, Pyngdesk keeps every message organized and every customer heard.
Mission
Make WhatsApp simple for businesses — so teams respond faster, stay consistent, and grow without chaos.
Vision
Every business, from a local shop to a growing brand, should have enterprise-grade WhatsApp tools without enterprise complexity.
Our values
Simple — easy to set up and use daily
Reliable — built on Meta’s official WhatsApp Business API
Team-first — shared inbox, clear roles, one source of truth
Features
Everything you need to run WhatsApp like a pro.
One platform for conversations, automation, and outreach — designed for real business teams.
Shared team inbox
Reply to customers from one place. Multiple team members, one WhatsApp number, full conversation history.
Contacts & custom fields
Import and organize your audience. Store phone numbers, names, and custom data like city, order ID, or membership tier.
Message templates
Create and manage WhatsApp-approved templates. Submit to Meta, track approval status, and reuse them for campaigns.
Chatbot flows
Build automated menus and replies with a visual flow builder. Answer FAQs, route enquiries, and hand off to a human when needed.
Bulk campaigns
Send promotions, reminders, and updates to the right audience — scheduled, filtered, and tracked.
Business datasets
Store product lists, schedules, offers, and FAQs. Your chatbot can look up and send the right info automatically.
Why Pyngdesk
Your WhatsApp desk — not another scattered chat app.
We go beyond delivering projects—we build long-term partnerships focused on helping your business grow. Every solution is tailored to your goals, backed by proven strategies, and designed to deliver lasting value.
Admins, support agents, and staff share one inbox with clear roles. No more “who replied to this customer?”
Connect through Meta’s official channel — professional, scalable, and compliant with WhatsApp’s business messaging rules.
Flows handle repetitive questions. Your team focuses on conversations that need a human touch.
Plans with usage limits for seats, campaigns, AI credits, and storage — so you scale predictably.
1 inbox
For your whole team
24/7
Automated replies with flows
100%
Official WhatsApp Business API
Minutes
To connect and go live
Use cases
Built for how businesses actually use WhatsApp.
Make everyday operations more efficient with smart automation that simplifies routine tasks, enhances workflows.
Development
Customer support
Handle enquiries in a shared inbox. Auto-reply after hours. Escalate to an agent with full context.
Branding
Sales & lead follow-up
Capture leads from WhatsApp, tag contacts, and send personalized template messages at scale.
Marketing
Appointments & reminders
Send booking confirmations, payment reminders, and delivery updates with scheduled campaigns.
Marketing
Travel, retail & services
Use datasets for packages, pricing, and schedules. Let chatbots answer “What’s available?” before a human steps in.
Pricing
Plans that grow with your business.
Start with Starter. Upgrade to Growth or Pro as your team and message volume grow. Seats, campaign limits, AI credits, and storage included.
Starter
Small teams getting started on WhatsApp
Rs: 1499
3 users included
Free WhatsApp setup: Get Official WhatsApp API
Free Blue Tick Verification help
Flow Builder
Growth
Recommended
Growing teams with more campaigns and automation
Rs: 4999
Everything in Starter +
5 users included
5 Rule-based Flow
AI flow builder
Dataset integration
AI dataset builder
100 AI credits
Pro
Larger teams with higher volume and storage
Rs: 12999
Everything in Growth +
Unlimited users
Unlimited Campaign
Unlimited Flows
1000 AI credits
Testimonials
Teams are simplifying WhatsApp with Pyngdesk.
Empowering startups, agencies, and technology companies with innovative digital solutions that drive growth, strengthen brands, and create lasting impact.
We stopped losing messages between phones. One inbox, clear ownership — our response time dropped immediately.
Operations Manager
Service business
Campaigns and templates in one place saved us hours every week. WhatsApp finally feels like a real business channel.
Marketing Lead
Retail brand
The flow builder handles 80% of repeat questions. Our team only steps in when it matters.
Support Lead
Travel agency
FAQ
Answers before you get started.
Find answers to the most common questions about features, pricing, integrations.
Pyngdesk is a team workspace for WhatsApp Business. It combines a shared inbox, contact management, message templates, bulk campaigns, and chatbot automation — all connected to Meta’s WhatsApp Business API.
You can connect during onboarding. Pyngdesk guides you through Meta’s official WhatsApp setup so your business number is linked securely.
Yes. That’s the point — your whole team shares one inbox with roles for admins and staff.
WhatsApp requires pre-approved templates for many outbound business messages (e.g. promotions, alerts). Pyngdesk lets you create, submit, and manage them in one place.
Visual automations that greet customers, show menus, answer FAQs, look up business data, and hand off to a human when needed.
Yes. Upload a CSV with phone numbers and names. Extra columns become custom fields for filtering and campaigns.
No — it’s a business dashboard on top of the official API. Customers still message you on WhatsApp; your team manages everything from the web app.
You can sign up and get started for free. See Pricing for plan limits on seats, campaigns, and storage.
Pyngdesk is built with security in mind — encrypted credentials, role-based access, and organization-scoped data. See our Privacy Policy for details.
Blog
Tips for smarter WhatsApp business messaging.
Guides on templates, automation, campaigns, and team workflows — so you get more from every conversation.
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Shopify and WooCommerce WhatsApp Order Updates That Customers Read
Order confirmation emails still matter. Many customers, especially on mobile-first markets, will open a WhatsApp update faster than they will dig through a…
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How to Build a Shared WhatsApp Inbox for Sales and Support
“Whose turn is it to check the WhatsApp phone?” is not a workflow. It is how leads go cold and support SLAs quietly…
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How to Send Invoices and PDFs Over WhatsApp (Without the Email Black Hole)
“Please check your email for the invoice” often means “please wait while the customer never finds it.” In many markets, WhatsApp is where…